NY + CT Service Region
Choose the Right Plan for You
Essentials+ Membership
$75 per month
Guaranteed 60 – minute response from 24/7 Basic Support
Priority Membership
$179 per month
Guaranteed 30 – minute response from 24/7
Basic Support
On-site support available within 2 days
Priority Scheduling
Night/Weekend On-Site Availability
1 Annual Technology Review
Proactive Membership
$289 per month
Guaranteed 30 – minute
response from 24/7 Support
On-site support available within 2 days
Priority Scheduling
Night/Weekend On-Site
Availability
2 Annual Technology Reviews
Proactive System Health Monitoring
Preferred Labor Rates
Signature Membership
$999 per month
Guaranteed 10 – minute
response from 24/7 Support
Same-day/next-day on-site support
Priority Scheduling
Night/Weekend On-Site
Availability
2 Annual Technology Reviews
Proactive System Health Monitoring
Preferred Labor Rate
(10% savings for annual agreement)
Post-Project Support & Warranty
Once your project is invoiced and substantially complete, Elevated Integration provides 90 days of complimentary support. This “break-in period” allows for minor programming adjustments and gives you time to get comfortable with your system.
Additionally, we back the manufacturer’s hardware warranty with full warranty labor coverage for one year. After the first year, in-warranty hardware support is available at 50% off our standard service rate.
Like any complex system, technology needs support over time.
That is where our service plans come in!