FAQ
Questions, answered.
Where we build, when to bring us in, what Savant and Lutron do, and how we look after a house once it is finished.
Questions
- Where does Elevated Integration work?
- We're based in Armonk, New York, and have been since 2012. We work across Westchester, Fairfield County, New York City, the Hamptons, Long Island, Nantucket and Bermuda.
- When should we bring you into a project?
- As early as the first drawings. Lighting, shading, speakers and wiring are easiest to make invisible when they're planned with the architect and designer, before walls close.
- Do you work with architects, builders and interior designers?
- Yes. Most of our projects start with the trade. We coordinate drawings, schedules and finishes with the team so the technology fits the architecture, not the other way around.
- What systems do you install?
- Whole-home control, lighting and shading, private cinemas, media rooms, whole-home audio, hi-fi listening rooms, networking and Wi-Fi, outdoor entertainment and landscape lighting.
- Why Savant?
- We're Savant Platinum Elite and sit on Savant's Advisory Council. Savant lets one app and a few keypads run lighting, shades, climate, music and video, and it's the platform we know best.
- Do you design and install Lutron lighting and shades?
- Yes. We're a Lutron Platinum dealer and design HomeWorks lighting and Sivoia, Triathlon and Palladiom shading for new construction and renovations.
- What credentials do you hold?
- Savant Platinum Elite and Advisory Council, Savant Ambassador, Lutron Platinum, HTA Certified – Luxury, Cinergy Certified, and Azione Unlimited Member of Excellence and board member.
- What does a project cost?
- It depends on the house: its size, how many rooms are included, which systems you want, and whether it is new construction or a renovation. We walk the property or review the plans first, then give a detailed proposal. For a realistic range before we talk, the Home Technology Association's budget calculator on our site is a good place to start.
- What happens after installation?
- Our care plans keep the system performing after handover. Essentials+ ($75 a month) offers 24/7 basic support with a guaranteed 60-minute response. Priority ($179) and Proactive ($289) guarantee a 30-minute response and on-site support within 2 days, and Proactive adds proactive system health monitoring. Signature ($999), for estates and multiple properties, guarantees a 10-minute response and same-day or next-day on-site support.
- How do we start?
- Call (212) 634-9091 or write to getelevated@elevatedintegration.com. Our office is open Monday to Friday, 9 AM to 5 PM.