Service & support
We’re here, long after the install.
A luxury system is a living part of the house. Whether you need a quick answer, a walk-through, or ongoing care, here is where to find it.
How can we help?
Talk to your team
The fastest way to reach us. Call, email, or send a note and we will get back to you. Clients on a plan move to the front of the queue.
Reach usWatch a tutorial
37 Savant tutorials that walk you through the everyday moments (scenes, lighting, audio, shades) at your own pace.
Open the libraryService & support plans
Proactive monitoring, priority response, and annual health checks that keep the system performing the way it did on day one.
See the plans
Already a client?
Reach a person who knows your home.
Existing clients can reach us directly. If you are on a support plan, your call moves to the front of the queue with a guaranteed response time.
Not on a plan yet?
Our care memberships keep the home running quietly between visits, and put you first when something needs attention.
Explore service plans